Shipping Policy
At ORCALEATHER, we are committed to providing a reliable and transparent delivery experience for our customers worldwide.
We work with trusted fulfillment and logistics partners to ensure every order is processed carefully and delivered within reasonable timeframes.
Order Processing Time
Orders are typically processed within 1–3 business days.
Processing includes:
- Order verification
- Quality checks
- Packaging preparation
- Dispatch coordination
Orders placed on weekends or holidays may begin processing on the next business day.
Shipping Destinations
ORCALEATHER currently ships to:
- United States
- United Kingdom
- Canada
- Australia
- European Union countries
We may expand shipping destinations in the future.
Estimated Delivery Times
United States
United Kingdom
Canada
Australia
European Union
Tracking Information
Once your order has been dispatched, tracking details will be sent via email.
Tracking updates may take up to 24–72 hours to become active after shipment.
Shipping Delays
While we aim to deliver within estimated timeframes, occasional delays may occur due to:
- Customs inspections
- Peak shopping seasons
- Carrier disruptions
- Weather conditions
- High shipping demand periods
Delivery estimates are provided in good faith and may vary slightly depending on logistics conditions.
Customs, Duties & Import Taxes
Depending on your country of residence, customs fees or import duties may apply.
These charges are determined by local authorities and are the responsibility of the customer where applicable.
Incorrect Shipping Address
Customers are responsible for ensuring shipping details are entered correctly during checkout.
If an incorrect address is provided, ORCALEATHER may not be responsible for delays, failed delivery attempts, or additional shipping fees.
Lost or Delayed Packages
If your package appears delayed beyond the expected delivery timeframe, please contact our support team.
We will work with our fulfillment and shipping partners to investigate and provide updates.
Order Changes & Cancellation
Orders may only be modified or cancelled within a limited timeframe after purchase.
Once an order enters processing or shipment preparation, modifications may no longer be possible.
Contact Support
If you have any shipping-related questions, please contact our support team.
We typically respond within 24–48 business hours.
