Terms & Conditions
These Terms & Conditions govern your use of the ORCALEATHER website and services.
By accessing or purchasing from our website, you agree to comply with these terms.
1. Website Use
By using this website, you confirm that:
- You are at least 18 years old or using the site under supervision
- You agree not to misuse the website
- You will not engage in fraudulent or illegal activity
2. Product Information
We strive to provide accurate product descriptions and images.
However, slight differences in color, texture, or appearance may occur due to:
- Screen settings
- Lighting conditions
- Natural leather variations
ORCALEATHER does not guarantee identical appearance across all devices.
3. Product Availability
Product availability may change without notice.
Certain items may become unavailable due to inventory updates or supplier stock limitations.
ORCALEATHER reserves the right to cancel orders when products cannot be fulfilled.
4. Pricing & Currency
All prices are listed in the currency displayed at checkout.
Prices may change without prior notice.
Taxes, customs fees, or import charges may apply depending on destination country.
5. Order Acceptance
Submitting an order does not automatically guarantee acceptance.
ORCALEATHER reserves the right to:
- Decline suspicious orders
- Cancel duplicate transactions
- Refuse orders suspected of fraud
- Limit quantities when necessary
6. Shipping & Delivery
Estimated delivery times are provided as guidance.
Shipping timelines may vary depending on:
- Carrier performance
- Customs processing
- Peak demand periods
- Weather conditions
Customers are encouraged to review the Shipping Policy for full details.
7. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
Customers should review the policy before placing an order.
8. Intellectual Property
All website content including:
- Logo
- Images
- Product descriptions
- Branding
- Design elements
- Text content
belongs to ORCALEATHER and may not be copied or reused without permission.
9. Limitation of Liability
ORCALEATHER shall not be liable for indirect damages resulting from:
- Delayed shipments
- Third-party carrier issues
- Customs delays
- Website interruptions
- Technical errors
10. Fraud Prevention
ORCALEATHER reserves the right to investigate suspicious transactions.
Orders flagged as high-risk may be delayed, verified, or cancelled.
11. Governing Law
12. Changes to Terms
ORCALEATHER may update these Terms & Conditions at any time.
Updated versions will appear on this page.
13. Contact Information
For questions related to these Terms & Conditions:
Email: contact@orcaleather.com
Response Time: 24–48 Business Hours